🔒 Privacy Policy

Your Information Secured Is Our Responsibility

KG 9 treats your personal data with the utmost care. This privacy policy explains how we collect your data, why we collect it, and how we keep it secure.

Last Updated: January 2026
SSL Encryption
Secure Data Storage
Never Sold to Third Parties
You're in Control
GDPR-Compliant Policy
Our Commitment

What Sets KG 9's Privacy Policy Apart

Military-Grade Encryption

Every transaction and piece of personal information is protected with AES-256 encryption — bank-level security.

256-bit SSL
Your Data Is Never Sold

Kg 9 never sells your personal information to advertisers or third parties. Your privacy is not a product.

Zero Data Selling
You're in Control

You can request to view, correct, or delete your information at any time — entirely your choice.

Full Control
Scheduled Data Deletion

After account closure, your data is deleted from our systems within the applicable retention period.

Auto-Delete
Bangladesh-Focused Policy

This privacy policy is built with Bangladeshi users in mind — following local laws and practices.

Bangladesh-Specific
24/7 Privacy Support

Our support team is always available for any privacy-related questions. Reach out to us directly in Bangla.

24/7 Support

Introduction

kg 9 (kg9.run) is one of Bangladesh's most trusted Sports Betting platforms. We believe a platform's success depends on the trust of its users — and protecting your personal information is our foremost responsibility in earning that trust.

This Privacy Policy will clearly explain — kg 9 What information is collected, why it is collected, how it is stored, and what rights you have over your data. This policy applies equally to our website, mobile app, and all digital services.

By registering or continuing to use our platform, you agree to this Privacy Policy. Please read it carefully. If you have any questions, don't hesitate to contact us directly.

This Privacy Policy was last updated January 2026 Last updated. You will be notified at your registered email address of any changes.

What Information We Collect

kg 9 Only the information necessary to provide our services is collected. Gathering unnecessary data goes against our policy.

Personally Identifiable Information

  • Full name & date of birth (for age verification)
  • Mobile Number & Email Address
  • National ID (NID) or Passport Number (for KYC verification)
  • Current Address

Financial Information

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Bank Account Details (for withdrawals)
  • Transaction History & Amounts

Usage Data

  • Betting History & Game Preferences
  • Activity periods and patterns while using the platform
  • Device Type, Operating System & Browser
  • IP Address & Approximate Location
Data Type Reason for Collection Mandatory?
Name & Contact Details Account Creation & Communication Yes
National ID Card Age & Identity Verification (KYC) Yes for Withdrawals
Payment Information Deposits & Withdrawals Yes
Device & IP Information Security & Fraud Prevention Automatic
Betting History Service Improvement & Responsible Gaming Automatic

How Information Is Collected

kg 9 Your information is collected in several ways — with full transparency maintained at every step.

  • Registration Form: Information you provide directly when opening an account.
  • KYC Verification: Documents uploaded for identity verification.
  • Transaction Processing: Information received from the payment gateway during deposits and withdrawals.
  • Automatic Collection: Technical data from cookies, log files, and web beacons.
  • Support Contact: Information exchanged when you contact us via email or chat.
  • Mobile App: Information collected from device permissions while using the app.

We never collect your social media profile or personal information from third-party sources without your consent.

Why We Use Your Data

Collected data is used solely for specified, legitimate purposes. kg 9 Your data is never used for unnecessary purposes.

  • Account Management: To verify registration, login, and account security.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To meet regulatory requirements.
  • Service Improvement: Usage pattern analysis to improve your experience.
  • Responsible Gaming: To detect signs of excessive betting and send timely alerts.
  • Contact: To send important updates, promotions, and support messages.

Who We Share Your Information With

kg 9 Your data is never sold. However, limited information may be shared with trusted parties solely to deliver our services.

Who We Share With What Information Why
Payment providers (bKash, Nagad, etc.) Transaction Information Payment Processing
KYC Verification Services Identity Information Identity Verification
Cloud Storage Services Encrypted Data Secure Storage
Law Enforcement Agencies Required Information Legal Obligations
Anti-Fraud Services IP & Device Information Fraud Prevention

Before sharing data with any third party, we verify that they uphold the same privacy standards we do. Your information is never shared with advertisers.

Security Measures

Keeping Your Data Safe kg 9 We use industry-leading security technology with multiple layers of protection in place.

TLS/SSL Encryption

All data transfers are encrypted with 256-bit SSL.

Two-Factor Authentication (2FA)

OTP verification is required to access your account.

Secure Servers

All data is stored in ISO 27001-certified data centers.

24/7 Monitoring

Suspicious activity is detected and flagged immediately.

Firewall Protection

Advanced firewalls block unauthorized access.

Regular Security Audits

Third-party security experts conduct regular audits.

Even with the highest security in place, never share your password with anyone. kg 9 will never ask for your password by phone or email.

Cookies Policy

kg 9 Cookies are used on our website and app to enhance your experience. They are small text files stored on your device.

Cookie Types Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Until end of session
Functional Cookies Remembering Language & Preferences 1 Year
Analytics Cookies Understanding Usage Patterns 6 Months
Security Cookies Fraud & Bot Detection 30 Days

You can disable cookies from your browser settings at any time. However, some platform features may become limited as a result. Disabling essential cookies may prevent login from working.

Your Rights

kg 9 We believe you have full ownership of your data. We make sure you can exercise that right with ease.

Right to Access

You can request to see what personal information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Deletion

Your data will be deleted unless retention is required by law.

Right to Restrict Processing

You can request that we stop using your information for specific purposes.

Right to Data Portability

You can request a copy of your data to download.

Right to Object

You can object to marketing communications or data analytics at any time.

To exercise any of your rights support@kg9.run Email us. We'll respond within 30 business days.

Data Retention Period

Your data is never held longer than necessary. Each type of data has a defined retention period.

  • Account Information: For the duration of account activity and up to 5 years after closure (for legal purposes).
  • Transaction Records: 7 years, in accordance with Bangladesh financial regulatory requirements.
  • KYC Documents: Up to 5 years after account closure.
  • Betting History: For the duration of account activity and up to 2 years after closure.
  • Support Conversations: Up to 3 years after last contact.
  • Cookies & Log Files: Up to 1 year.

Once the retention period expires, data is securely deleted from our systems or anonymized.

Contact Us

For any questions, concerns, or complaints about our Privacy Policy, contact us directly in Bangla.

Email Support
support@kg9.run
Response within 30 business days

Support Hours
7 days a week
Available 24 Hours

Our support team speaks Bangla. Feel free to reach out in Bangla — we'll help you in Bangla.

Start Betting Safely — Today

Your data is safe, your privacy is our priority — join kg 9 today

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